Frequently asked questions to help you buy a voucher, a gift box or an item - Contre-champ
Are gift boxes sent immediately after purchase?
Contre-champ gift boxes are usually sent within a few days after purchase, depending on availability. This way, you can offer a gourmet moment in our Lyon bistro, where seasonal cuisine and local products will delight the taste buds. The Contre-champ bistro by Jérémy Galvan, a starred chef.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. Our gift boxes are available for meals to enjoy in our bistro Contre-champ, designed as a welcoming and convivial country house in Lyon.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is perfectly possible to have the gift certificate delivered directly to the beneficiary without them knowing the amount. Simply check the 'Hide the amount' option when placing the order. Enjoy the unique culinary experience offered by the bistro Contre-champ.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the box set by email, by mail, or pick it up in person when finalizing your order. The bistro Contre-champ offers a cozy and intimate experience, perfect for enjoying a gourmet moment.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your instructions, for a unique experience at Contre-champ.
How do I create a group fund and invite people?
To create a kitty and offer a convivial moment to several people, select the dedicated option when purchasing your gift box. You can then invite participants by email or by sharing a link, for a shared meal in our bistro Contre-champ.
How can I choose the amount for a gift card?
The amount of the gift check is predetermined by the gift sets offered at Contre-champ. You can select the amount that fits your budget from the available options.
How can I log in to my account?
To access your Contre-champ account, use the email address and password you created during registration. If you have forgotten your password, you can reset it using the 'Forgot Password' option on the login page.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at Contre-champ.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to several people, for a gastronomic experience to share at Contre-champ.
How do I remove a gift box from my cart?
To remove a box set from your cart, click on the delete icon next to the item you wish to remove. You can also empty your entire cart using the dedicated option on our Contre-champ website.
How do I purchase or give a gift box?
To offer a Contre-champ gift box, choose your box, add it to your cart, and complete your order by customizing the message as you wish.
Can we give a gift certificate and let the recipient choose the experience?
With a Contre-champ gift box, the recipient can choose from our culinary creations and unique atmospheres for a tailored experience in our Lyon bistro.
Can I modify or cancel my order?
Changes or cancellations to your gift box order depend on the specific conditions of the Contre-champ establishment.
Is the gift box customer service reachable by email?
You can send us an email at the address indicated on our website for any questions regarding your gift box. We commit to responding to you within 48 business hours, with pleasure, at Contre-champ.
Is the gift box customer service reachable by phone?
Customer service is available by phone from Monday to Friday, 9 AM to 6 PM. You can also email us or use our online form for any questions regarding your Contre-champ gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Log in with the credentials provided at the time of purchase to access this information at Contre-champ.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. You will find detailed information about our services and our bistro Contre-champ.
Is there a dedicated customer service for gift boxes?
A dedicated customer service is available to answer your questions about your Contre-champ gift box. You can get help by phone, email, or through our online form.
Is there a dedicated FAQ for gift boxes?
This FAQ will guide you on how to use your gift box at Contre-champ. You will find practical information about its validity, usage, and the services available in our Lyon bistro.
Is spa access included in my gift box?
Access to the spa is not included in your Contre-champ restaurant gift box.
Does the recipient of a gift box have access to the same services as other customers?
As a recipient of a gift box, you have access to the same services as other Contre-champ customers, in accordance with the conditions of the gift box and the establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are specified on the box or in the accompanying information booklet. You will find the details of your culinary experience to be enjoyed in our bistro Contre-champ.
Is parking included in my gift box?
The Contre-champ gift box does not include parking. Please check the establishment's conditions to confirm this information.
Is breakfast included in my gift box?
Breakfast is not included in the Contre-champ bistro gift boxes. The services included depend on the specific conditions of each box.
Is special attention given to the recipient of a gift box?
At Contre-champ, the recipient of a gift box is welcomed in an intimate and friendly setting, with a seasonal cuisine made from fresh and local products. The establishment takes pride in offering a warm and gastronomic experience to each guest, in a unique decor blending urbanism and winter garden.
Is a welcome drink included in my gift box?
The presence of a welcome drink is not mentioned in the gift box services. You can enjoy the friendly atmosphere and refined dishes prepared with local products in our establishment Contre-champ.
Should we bring towels to the Spa?
The towels are usually provided by the Contre-champ establishment.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can offer multiple Contre-champ gift boxes to your employees and customize them according to your needs. The Contre-champ boxes allow you to discover a starred bistro in Lyon, combining seasonal cuisine and a convivial atmosphere.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can offer multiple Contre-champ gift boxes to your clients and send them directly, either in digital or paper format, depending on your preferences and purchase conditions.
Do you offer preferential rates for bulk purchases?
Discounted rates are applied for large quantity purchases, with a customized quote based on the volume ordered at Contre-champ.
Do you offer an advantageous and personalized solution for works councils (CSE)?
Custom solutions are available for employee committees, with preferential rates and customization options for unique culinary experiences. Tailored quotes are offered to meet your needs for bulk purchases at our establishment, Contre-champ.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your Contre-champ gift box, simply provide us with your order number and the new details. The update will be made according to the conditions of your Contre-champ gift box.
How can I leave a review for my gift box?
To share your opinion about your gift box, log in to your customer account. You can leave a review about your experience at the bistro Contre-champ there.
How can I contact the store?
For any questions, you can consult the terms and conditions of sale on our website. The bistro Contre-champ by Jérémy Galvan in Lyon is open to welcome you in a cozy and intimate setting.
Is there a dress code for the gift box?
The Contre-champ bistrot in Lyon does not impose any particular dress code. You can come in a casual but elegant outfit, suitable for the friendly and warm atmosphere of the Contre-champ establishment.
From what age can I get a treatment?
The minimum age to receive a treatment at Contre-champ depends on the specific conditions of the establishment. We invite you to check the details when booking your gift box.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is essential at our establishment, Contre-champ.
How can one access the hotel from the airport?
To access the Contre-champ establishment from the airport, it is recommended to use public transportation or a taxi service. The Contre-champ bistro, located in Lyon, is easily accessible by metro or tram.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the Contre-champ establishment.
Are pets allowed in the establishment?
Les animaux sont acceptés chez nous. Nous nous ferons un plaisir de les accueillir à Contre-champ.
Where can I find the menus?
The menus are available on the detailed sheet of each set or directly on the website of the Contre-champ establishment. There you will find seasonal cuisine, made with fresh and high-quality products from local producers and passionate artisans.
What are the hours of operation?
Contre-champ's hours vary depending on the day and the season. You can enjoy our bistro for lunch or dinner, in a friendly and warm atmosphere. To find out our exact hours, please visit our website.
Is there parking available near the establishment?
The availability of parking near the Contre-champ establishment depends on local options. The bistro is located in Lyon, a city well served by public transportation and public parking.
What are the delivery methods for gift boxes/vouchers?
Contre-champ gift boxes can be delivered by email or by mail according to your preference. Delivery times and conditions are specified at the time of purchase, for a friendly and personalized experience.
Is postal delivery offered?
We offer postal delivery of our gift boxes for the bistro Contre-champ in Lyon. The delivery times and conditions are specified when you place your order.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for culinary experiences at Contre-champ. For additional items, the conditions depend on the chosen establishment.
Is the gift box available in physical format?
You can choose between a physical or digital gift box to offer a gastronomic experience at Contre-champ.
Is the box presented in a neat packaging?
Our gift boxes are presented in an elegant and careful packaging, reflecting the friendly and refined spirit of the bistro Contre-champ.
Is the gift box available in a digital format (e-gift box)?
You can offer a digital gift box for the bistro Contre-champ in Lyon. The e-gift box version is available and can be sent by email for immediate redemption.
Can the gift box be sent directly to the recipient?
You have the option to send the gift box directly to the recipient when placing your order. Shipping costs may vary depending on the conditions of the Contre-champ establishment.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and delivery times depend on the destination. Our products are fresh and of high quality, sourced from local producers and passionate artisans at Contre-champ.
What are the delivery times for gift boxes by mail?
The delivery times for our gift boxes vary depending on the destination. At Contre-champ, we commit to sending them to you as quickly as possible.
Is it possible to schedule a delivery date?
You can choose to have your gift box delivered on a specific date when placing your order. Delivery times are indicated at the time of purchase for our establishment Contre-champ.
Is express delivery available?
Express delivery is available according to the options offered during your order for the Contre-champ gift set.
How can I track my order?
To track your order, log in to your account on our website. You will find all the necessary information regarding your purchase at Contre-champ.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, depending on your preferences. Delivery options are available when finalizing your order at Contre-champ.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your Contre-champ gift voucher depends on your location. Postal delivery is usually made within 5 to 7 business days.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your gift box remains valid for a new reservation at Contre-champ. You can use it according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your Contre-champ gift box depends on the specific conditions of the establishment. It is possible to extend your gift box according to the terms specified at the time of purchase.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service is possible according to the conditions of the Contre-champ establishment. The bistro offers culinary creations made from fresh and local products, in a cozy and intimate setting, which can influence the exchange terms.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of booking. The bistro Contre-champ, located in Lyon, offers seasonal cuisine with fresh and quality products, in a cozy and intimate setting.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Contre-champ.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified during your reservation at the bistro Contre-champ.
Is it possible to reschedule without fees with a gift box?
Rescheduling a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Contre-champ.
Can I convert my gift box into a gift card?
It is not possible to convert your gift box into a gift check. You can use it to book a culinary experience at the Contre-champ bistro in Lyon.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Contre-champ offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings. You will find offers suited to these events in our online selection.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, including birthdays, gatherings with friends, or group celebrations. Our gift boxes allow you to enjoy a meal at our bistro Contre-champ, designed to welcome you in a friendly and intimate atmosphere.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries, as we collaborate directly with the bistro Contre-champ in Lyon to offer you an authentic and convivial experience.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the gift boxes correspond to those offered by the bistro Contre-champ, with seasonal cuisine and fresh, high-quality products. You will enjoy a friendly and intimate setting, between the orange-colored dining room and the winter garden, for a meal at the Contre-champ establishment.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of one service for another depends on the availability and conditions of the Contre-champ establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box. This payment option is available to facilitate your purchase at Contre-champ.
Is online payment secure?
Online payment is secure on our platform, ensuring the protection of your banking data. You can thus order your gift boxes with complete peace of mind at our establishment Contre-champ.
Is payment via group or shared payment possible?
Payment via group or shared funds is not currently available at Contre-champ. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique gastronomic experience at our bistro Contre-champ, led by starred chef Jérémy Galvan. They allow you to enjoy a meal or an overnight stay at our Lyon establishment, combining seasonal cuisine and a friendly atmosphere.
Is it possible to pay in installments?
Payment in installments is possible according to the ordering conditions offered by Contre-champ.
Is the payment deducted immediately upon ordering?
The payment for your gift box order is debited immediately. You can discover the warm and friendly atmosphere of the Contre-champ bistro in Lyon.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their purchases of gift boxes at Contre-champ.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our site are fully secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at Contre-champ.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your Contre-champ customer account.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payments by credit card, PayPal, Apple Pay, and Google Pay to facilitate your purchases of gift boxes. Enjoy our seasonal cuisine and local products in our bistro Contre-champ.
Can I receive an invoice after my purchase?
An invoice will be sent to you by email after your purchase at Contre-champ. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. The seasonal cuisine and local products from Contre-champ will delight the recipient of your gift.
Can a promotional code be used?
You can use a promotional code when placing your order at Contre-champ. Check its validity and usage in the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The bistro Contre-champ offers seasonal cuisine with fresh and local products, in a cozy and intimate setting in Lyon.
Do you accept vacation checks?
Vacation vouchers are accepted for the purchase of our gift boxes according to the conditions of the Contre-champ establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the gift box for a unique touch, at Contre-champ.
Can we add options to your gift box offers?
The available options to customize your gift boxes vary depending on the offers. At Contre-champ, you can discover a seasonal cuisine made of fresh and high-quality products from local producers and passionate artisans.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options for your gift sets, to enhance them before postal shipping. You can select your preferred packaging during your online order, to provide an even more memorable experience with Contre-champ.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can add a personalized message to your Contre-champ gift box to mark a special occasion like a birthday or a wedding. Contre-champ gift boxes thus allow you to make your gift unique and memorable.
How do I request a refund for a gift box purchased online?
The refund of a Contre-champ gift box is possible according to the purchase conditions. Details are specified during the order, depending on the chosen establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your Contre-champ paper gift box, a duplicate can be issued subject to availability.
Can partially used gift boxes be refunded?
Partially used gift boxes at Contre-champ cannot be refunded.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a Contre-champ gift box for another of equal or greater value, subject to the terms of use. The seasonal cuisine and local products offered by Jérémy Galvan's bistro will surely delight the recipient of your gift.
Does the right of withdrawal apply to the purchase of a gift box?
The Contre-champ gift box is non-refundable and non-exchangeable, as it is a service to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on Contre-champ's general terms of sale. These terms are specified at the time of purchase and determine the possible cancellation conditions.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, a photo of the box is required to process your request quickly according to Contre-champ's conditions.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a Contre-champ gift box depends on the general terms of sale specified at the time of purchase. These terms are available on the box's description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. At Contre-champ, we advise you to check the establishment's conditions to know any possible extension options.
Is a voucher issued if the gift box is not used?
If the Contre-champ gift box is not used, a credit may be issued according to the specific conditions of the establishment.
How can I redeem the cashback?
To use your Contre-champ gift fund, you will receive a gift card or a voucher. The instructions for use are indicated on the box. You can then enjoy a meal in our Lyon bistro, where seasonal cuisine highlights fresh and local products, in a friendly and warm Contre-champ atmosphere.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the conditions of the Contre-champ establishment. You will find these detailed information on the page of the gift box you purchased.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased at Contre-champ are neither exchangeable nor refundable. The seasonal cuisine and fresh products from our bistro in Lyon are prepared with care to offer you a unique gastronomic experience.
Are there any dates excluded for gift boxes?
Some dates may be excluded for bookings made with a Contre-champ gift box. To find out the available dates, check the conditions during your booking.
Is booking with a gift box subject to availability?
The reservation with a gift box at Contre-champ is subject to the availability of the establishment. We recommend booking quickly to enjoy our seasonal cuisine and our friendly atmosphere.
I've lost my password to log into my account, what can I do?
To regain access to your Contre-champ account, use the 'Forgot Password' option on the login page. An email will guide you through creating a new password.
Do I need the gift box number to make a reservation with a gift box?
To use your gift box at Contre-champ, you will need its number to make your reservation. This number is essential to validate your reservation and enjoy the culinary experience offered by chef Jérémy Galvan's bistro.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability at Contre-champ. Jérémy Galvan's bistro in Lyon offers seasonal cuisine in a friendly atmosphere, with two distinct spaces for group moments or intimate settings. Check the conditions of your gift box to plan your visit.
Can I use my gift box on holidays?
The use of your gift box at Contre-champ may be subject to specific conditions on holidays. We advise you to check availability and any potential restrictions when booking, taking into account the friendly atmosphere and the two distinct spaces offered by the Contre-champ bistro.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the Contre-champ establishment.
Can I book online with my gift voucher?
To book online with your gift box, check the terms on the Contre-champ website.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible depending on the availability at our establishment, Contre-champ.
Can I make a reservation by email with my gift box?
Booking by email with your gift box is possible according to the booking conditions of our establishment Contre-champ.
Is it possible to modify my gift box to a gift box of equal or lesser value?
It is possible to modify your gift box to a box of equal or lesser value, subject to the establishment's conditions. This option is available to fully enjoy the culinary and convivial experience offered by Contre-champ.
Does my gift box cover the entire service?
Your Contre-champ gift box covers the service mentioned on your exchange voucher. Any extras, such as drinks or additional options, are at your own expense. The seasonal cuisine and local products offered by Contre-champ are included in your experience.
Is my gift box personalized?
Your Contre-champ gift box is personalized with the recipient's name as indicated during purchase. For any changes, the bistro team is at your disposal to assist you.
Can my gift box be used all at once?
Your Contre-champ gift box can be used in one go to discover our bistro and enjoy a meal in a friendly and intimate atmosphere.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid at our establishment Contre-champ in Lyon, where you can discover seasonal cuisine in a cozy and intimate setting.
Is my gift box valid in only one establishment?
Your gift box is valid at our establishment Contre-champ in Lyon, where you can discover seasonal cuisine in a cozy and intimate setting.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your experience at the bistro Contre-champ depends on availability and the specific conditions of your gift box. The possible options vary according to the period and current reservations.
Can someone else use my gift box?
The gift box you received is personalized and can only be used by you. It will allow you to discover the bistro Contre-champ, a warm and friendly place in Lyon.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested when using your gift box according to the conditions of the Contre-champ establishment.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon arrival when using your gift box. The bistro Contre-champ, located in Lyon, welcomes you in a friendly and intimate setting, with seasonal cuisine made from fresh and local products.
Do you accept pets?
The presence of pets depends on the conditions of the Contre-champ establishment.
How do I proceed with reserving my gift voucher?
To use your gift voucher at Contre-champ, log in to your account on our website and follow the booking steps. Specific conditions for each gift box are indicated during booking, at our Contre-champ establishment.
Do I need to create a customer account to purchase a gift box?
To use your gift box at Contre-champ, you do not need to create a customer account. You can simply place an order as a guest.
Is my gift card divisible? Can I use it multiple times?
Your gift check can be used in several installments, depending on the conditions of your reservation at the bistro Contre-champ.
What are the check-in and check-out times?
The arrival and departure times for your stay at Contre-champ depend on the specific conditions of your gift box. They are usually specified at the time of booking, at our Contre-champ establishment.
What services are included in a gift certificate?
The services included in a Contre-champ gift voucher comprise a meal at our Lyon bistro, where you can savor seasonal cuisine made from fresh, local ingredients. The gift box allows you to choose between two atmospheres: a convivial dining room or an intimate winter garden. Specific details depend on the chosen gift box and are specified upon reservation at Contre-champ.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a selection of predefined experiences such as a meal or an overnight stay, while an open amount voucher allows you to pay for a service according to the amount of your choice. Enjoy the friendly atmosphere and fresh products of our bistro Contre-champ.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the details and the conditions of use at Contre-champ.
How do I use a gift box during booking?
To use your gift box, simply mention your unique code during the reservation. Specific conditions may vary depending on availability and the seasonal culinary creations offered by the bistro Contre-champ.
Can the gift box be transferred to a third party?
The Contre-champ gift box can be given to a third party. You can specify the recipient during the order or change the person concerned later, according to the conditions specified at the time of purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity is possible according to the conditions specified at the time of purchase. At Contre-champ, we are committed to offering a quality culinary experience in a friendly and intimate setting, with seasonal cuisine made from fresh and local products.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions at Contre-champ.
What is the validity period of a gift box?
The validity period of a Contre-champ gift box is 1 to 3 years depending on the establishment. To fully enjoy the culinary experience offered by Jérémy Galvan's bistro in Lyon, check the exact duration when purchasing your gift box.
Are children allowed?
Children are welcome at the bistro Contre-champ, where a friendly and welcoming atmosphere is offered for all ages. The winter garden provides an intimate space for family meals, in a cozy and relaxed atmosphere. Enjoy the seasonal cuisine and local products in this warm setting at Contre-champ.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The Contre-champ gift box allows you to enjoy a meal in our Lyon bistro. If the amount of the gift box is not fully used, the remaining balance is not carried over. In case of exceeding the amount, an additional payment will be required according to the conditions of the Contre-champ establishment.
Is the spa access private?
Access to the spa is not mentioned among the services offered by the bistro Contre-champ.
What types of gift boxes do you offer?
We offer gift boxes for unique culinary experiences at the Contre-champ bistro, led by starred chef Jérémy Galvan in Lyon. These boxes allow you to discover seasonal cuisine, made with fresh and high-quality products, in a cozy and intimate setting, with two distinct decor styles between urbanism and garden. These options vary according to availability and current creations at Contre-champ.